A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation

Environment:

• Windows XP / 2000 / Windows Vista / Windows 7
• Telnet Client ()
• Enabler Client ()
• Velocity Client ()
• Studio Client ()

Problem/Issue:

When installing the activesync download of the Telnet Client, Enabler Client, Velocity Client, or Studio Client, I receive the following error message "A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation".

Another error is plainer, but still corrected by the same solution. When you press 'Application and Config', you receive an error 'ERROR: The system cannot find the file specified'

Cause:

• For Vista / Windows 7: Windows Mobile Device Center is not installed on your machine
• For XP/2000: Microsoft ActiveSync is not installed on the machine

Resolution:

Download Active Sync from Microsoft Site:

http://www.microsoft.com/en-gb/download/details.aspx?id=15

32-bit Download Mobile Device Center from Microsoft site:

http://www.microsoft.com/en-gb/download/details.aspx?id=14

64-bit Download Mobile Device Center from Microsoft site:

http://www.microsoft.com/en-gb/download/details.aspx?id=3182