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Session Monitoring Requires a Password

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Problem/Issue:

When I try to session monitor a device, I get an error saying that Session Monitor requires a password.

 

Resolution:

You must set up a password for Session Monitor in the emulation parameters.

 

  • Open Telnet Config Utility
    Main.png
  • Open Emulation Parameters
    EmulationParameters_button.png
  • Navigate to Emulation>Session Monitor>Session Monitor Password 
    SessionMonitor.png
  • Click Save to Save your settings 
    EmulationParameters_save.png
  • Click 'Application & Config' OR 'Config Only' to send down the settings to the device. 
    application_config_and_config_only.png
  • Restart Telnet on the device.

How does the setting Detect Out of Range work when enabled?

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Questions:

1. How is TelnetCE gathering the status of the interface in order to report a problem?

 

2. Is the status of the interface/signal polled or is the event triggered?

 

3. If polled, what's the interval?

 

4. What's the expected behavior if the poll happens simultaneous to an AP roam?

 

5. We've noticed the error message lasts about 10 seconds with end users. Is this the minimum display time? Can this be configured to be shorter if the interruption is shorter?

 

Response:

1. The TelnetCE application gathers information from the Wi-Fi interface by using the NDISUIO driver or its own protocol driver that provides an NDISUIO type functionality. The information comes from the Wi-Fi driver itself and can vary slightly depending on the driver's implementation. Association status is determined by querying the BSSID (OID_802_11_BSSID), if the BSSID is a valid MAC address then the device is considered associated by TelnetCE. Signal quality is determined by querying the RSSI (OID_802_11_RSSI). The RSSI returned is adjusted to a percentage by this formula: quality=(rssi+90)*2. The quality percent is then adjusted to be between 0 and 100. So 0 percent is equivalent to -90db or lower, and 100 percent is equivalent to -40db or higher. When using the Detect Signal Quality option, the out-of-range condition will also be triggered when the signal quality falls below the configured value.


2. The TelnetCE application polls the BSSID and RSSI.


3. The association status is queried every 500 milliseconds (.5 seconds). The signal quality is also queried every 500 milliseconds (.5 seconds).


4. If a query happens during an AP roam then results will vary depending on what is returned by the Wi-Fi driver when roaming. Generally we do not see out-of-range conditions during roam events.


5. The TenetCE application does not have a minimum time to display the out-of-range message. It is displayed as long as the Wi-Fi driver reports unfavorable conditions. The longest the message should be prolonged would be near the polling time of 500 milliseconds.

 

Additional Information:

*If coverage conditions are always good in the facility it may be best to disable out-of-range checking, and allow the TCP retries to handle any lost network packets. * Updating the Wi-Fi radio drivers and AP firmwares can help eliminate roaming problems. * Some Wireless APs or Wireless switches may have more optimal settings then the default. * Complicated Wi-Fi authentication and security protocols can add to roaming problems.

 

Applicable Product Version(s): 7.x

The auto send feature for 3270 did not work in Telnet version 5.10.24 for the WIN XP Telnet Client

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Problem:

The auto send feature for 3270 did not work in version 5.10.24 for the WIN XP Telnet Client.

 

Solution:
This has been resolved starting in version 6.0.07.

"Fix for Auto Send Key Data in 3270. Release 6.0.07 - 09/21/06"

Cannot Display French Characters on VC5090

Roll Down / Roll Up not working properly on MC9060 Running CE 4.2

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Problem:
MC9060 running CE4.2 using TE version 4.25.07 does not have correct roll up / roll down functionality

 

Resolution:
Upgrade to TE version 4.25.64

Unable to License "Attempting to contact a license server on the local segment... TIMED OUT!"

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Envoirnment:

Wavelink Emulation Client License Server 4.x

 

 

Problem:

Mobile Devices are unable to connect to license server. Displaying error message "Attempting to contact a license server on the local segment... TIMED OUT!"

 

 

Cause:

This is often caused by the requested license being unavailable on the license server.

 

to verify

 

Log onto the Wavelink Emulation Client License Server, and go into the "Status" menu.

In this menu there is a list of Unlicensed Devices. This list will tell you what license type the mobile device is requesting.

 

 

unlicensed.PNG

 

Solution / Workaround:

1. This can be resolved by entering additional licenses of the requested platform version.

2. This can also be caused by an incorrect host emulation type, and can be corrected by making changing the emulation type within the host profile.

3. This can also be fixed by making sure the License Server Address is configured in the Emulation Parameters. Emulation Parameters > Emulation > Common> License Server Addresses > (Specify the host name or the IP Address of a specific License Server)

4. Licenses can also be made unavailable due to a Site ID mismatch.

To verify

Log onto the license server.

View the license details and make note of the Site ID

Compare the Site ID to the Emulation Parameter >  Emulation > Common > License Server Site ID

Make sure that these match.

Authorization Code Check Failed

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Environment:

Telnet Emulation

TelnetCE 4.x to 7.x Clients

 

Problem:

After entering in a Wavelink Telnet Emulation license the license is not entered and the error message "Authorization Code Check Failed!" is displayed on the screen.

 

Cause:

When the Authorization Code Check Failed messages appears it is because there is a mismatch between the license providedand the way that the license was entered.

  • The Licensee name you are registering is too long. IE: "Wavelink Corporation of North America USA Utah South Jordan 84094"
  • The Licensee name contains special characters such as / * or special language characters like 食品
  • CaSe SeNsiTive information was entered incorrectly
  • The version of Telnet you are trying license is different than the version of the license
  • NOTE: Telnet licenses should not be added to the Avalanche Server (it will not work).

 

Resolution:

Here are a few things that to try that commonly fix this problem.

 

1. Check to make sure the case is correct. For example, if the Licensee Name was "WaveLink" and had been entered in as "Wavelink"

2. Leaving a space on the before or after any field can cause this error. IE: "WaveLink "  - notice the extra space after Wavelink

3. Another common error is selecting an incorrect platform version. The version of Telnet Emulation that you register the license for, needs to match the version of Telnet Emulation that is installed on the device. If you register the license for 7.3 and install version 7.0, the license will not authorize

 

If the licensee name seems like it may be too long contact Wavelink Customer Support for a license exchange.

 

In other rare cases, a license may have been generated incorrectly and a license exchange will be necessary. For help with a license exchange contact Wavelink Customer Support

Scripting - Enable / Disable integrated scanner / RFID / Escape Sequences

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Environment:

TelnetCE 7.2.x to 7.3.x

 

The following scripts will allow for the scanner to be turned on or off. Be careful when using these scripts.. if you turn off the scanner do not forget to turn it back on.

 

* These methods do not work for BT scanners. for BT scanners you need to create a script to intercept the scanned data before it is printed to the screen

 

Disable Scanner:

 

Script( Scanner_Disable )

Activate( From_Menu )

    Escape_Sequence( "%0S" )
    Return

 

Enable Scanner:

 

Script( Scanner_Enable )

Activate( From_Menu )

    Escape_Sequence( "%1S" )
    Return

 

Enable scan Trigger:

Script( ScanTrigger_Enable )
Activate( From_Menu )

    Escape_Sequence( "%6;1S" )
    Return

 

Disable Scan Trigger:

 

Script( ScanTrigger_Enable )
Activate( From_Menu )

    Escape_Sequence( "%6;0S" )
    Return

 

This type of script is normally used in conjunction with the Screen Reformatter to better handle of when to enable / disable the scanner on particular screens.

 

Escape Sequence defined:

 

Sets the scanner to be enabled/disabled after successful scans, where Pb is the bar code type scanned and Ps is the scanner setting to be set:

 

Pb=0  After no scans (Ps ignored); disables mode

Pb=1  After all scans

Pb=2  After 1-D bar code scans

Pb=3  After 2-D bar code scans

Pb=4  Return current setting (Ps ignored).  Returns:

          ESC % ? <type> ; <setting> A

 

Ps=0  Set mode off

Ps=1  Set mode on

 

Soft Trigger:

Pn=6  Soft Trigger.  Disable 6 trigger.

Pn=6  Soft Trigger.  Enable soft trigger.

Example:

ESC % 6 ; 0 S

ESC % 6 ; 1 S

 

Custom Sequence:

 

ESC % Pb ; Ps A

 

RFID Enable and Disable:

 

Format: ESC $ Pe ; Pr R

 

PE=0 Disable RFID

Pe=1 Enable RFID

Pe=2 Don't change RFID state

 

Pr=0 Don't return new state

Pr=1 Return new state

 

if Pr=1, it returns ESC $ Pe R

 

Where Pe=0 if the RFID reader is disabled, or Pe=1 if the RFID reader is enabled

(The command ESC $ 2; 0 R is valid, but will do nothing)


How to set up the Emulation License Server

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Setting up the Emulation License Server

 

  • Install the selected license server on your computer
  • Add a license to the license server
    • Log into the license server
    • Add a License to the Server
      1. Click on 'Licenses'

        Adding_1.png
      2. Click on 'Add New Licenses'
        Adding_2.png
      3. Fill in the correct information
        Adding_3.png
      4. Click 'Add New License'

        Adding_4.png
      5. You may finish adding licenses or add more licenses
        Done.png
      6. Your licenses will now be in the list

        Licenses.png


Setting up License Server address within the Telnet client

When setting up the Emulatoin License Server, complete the following steps:

  • Open the telnet configuration utility

    Main.png
  • Click on Emulation Parameters

    EmulationParameters_button.png
  • Navigate to Emulation > Common > License Server Address
    • Set the address to be the IP address of where you installed the Emulation License Server

          License_server2.PNG

  • Click Save to Save your settings
    EmulationParameters_save.png
  • Click 'Application & Config' OR 'Config Only' to send down the settings to the device. 
    application_config_and_config_only.png
  • Restart Telnet on the device.

 

License Version and Client Version must match

  • If the Telnet client on your device is 7.3.115 then you must have valid and available 7.3 Telnet licenses on your Emulation License Server. For Example:
    Telnet_about.PNG
    Telnet 7.3.140 (above) will not work with TelnetCE 7.2 licenses (below)
    Telnet7.2 License.png




How do I configure TE Client to execute a carriage return after each scan? / Auto send scan after each scan / Auto enter after each scan

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How do I configure TE Client to execute a carriage return after each scan? / Auto send scan after each scan / Auto enter after each scan

 

Environment

Telnet Client 7.x and newer

5250 / 3270 Emulation

IBMHOST/ VT Emulation

WEB Emulation

 

Question

  • How do I confgure TE Client to execute a carriage return after each scan?
  • How do I auto send a scan?
  • How do I automatically have enter sent after every scan?

 

Response

  • Scan Handler (For any emulation)
  • 5250 Specific Solution
  • VT Specific Solution
  • WEB Emulation Specific Solution

 

 

Scan Handler (Any Emulation)

==============

This  Translate to Append an Enter to the end of any barcode any length. The  command can be targeted to a certain Symbology and /or barcode length.

  1. Open Emulation Parameters
  2. Emulation > Scanner > Common > Scan Handler
    Example: A(0)[A\\0D]

Autosendenter_scanhandler.PNG

 

5250 Emulation Specific Solution

==============

To auto send scanned data to a host when using 5250 emulation you will need to set the parameter: AUTO SEND SCANS = YES

  1. Open Emulation Parameters
  2. Emulation > Common > Auto Send Scans

ibmhostscan.png

 

 

VT Emulation Specific Solution

===========

On VT emulation has a default value of \0D to be appended to all scanned data. This HEX value is a Carriage Return and is set in the option called SCAN TERMINATOR

  1. Open Emulation Parameters
  2. Emulation > VT and HP > Common > Scan Terminator

 

VTScan.png

 

 

 

 

WEB Emulation Specific Solution

=============

Use Default Scanner Auto keys

  1. Open Emulation Parameters
  2. Emulation > WEB > Default Scanner Auto keys

 

WEBscan.png

 

 

Troubleshooting Bluetooth or External Scanner with TE

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This document has been written in regards to utilizing a Bluetooth scanner with Wavelink TE that is being controlled by the OS.

 

Environment:

  • Bluetooth ready handheld
  • Bluetooth Scanner
  • OS controlling external scanner

 

Problem/Issue:

Device will allow for Bluetooth scanner to work outside of Wavelink TE but once user is within Wavelink TE Environment, the scanner will no longer generate a beam.

 

Resolution:

Within Emulation Parameters make your way to Scanner -> Common

Alter Disable Scanner to Yes and No Scanner Configuration to Do Not Configure Scanner.

Optionally you may need to set Default Scanner to be listed as the device name such as Bluetooth Scanner.

 

Emu.png

Zebra/Motorola MC40 Emulator

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We are looking for emulator for Zebra/Motorola MC40 devices and found Wavelink Emulators for Zebra MC40 at "http://www.wavelink.com/Zebra-MC40-Emulators-downloads/"

Wanted to understand the usability for this emulator.

  1. Can the APK provided on the above link be used on the Desktop via Android Studio to emulate the MC40 device or it is applicable for installation on Mobile device only.
  2. Can the APK provided on the above link be used on the Mobile device, to test the bar code functionality also.
  3. We need to test a custom app running on the MC40 Emulator, so will it be possible to test the same using this emulator on PC or on a mobile device.
  4. Apart from Emulator for MC40, the site provides Avalanche Enablers and Velocity Clients. What are they used for?

WavelinkTE "on Screen update"

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I am developing a buzzer control program of WavelinkTE.

 

When you enable on Screen update of the General

The script is executed at keypress time.

Please tell me how to disable it.

 

 

Environment

: WLTE_DEN_BHT 1300 Q _ CE 7 _ 7 _ 3 _ 291 _ AS.exe

: Denso BHT-1300 Q (CE 7.0)

Termproxy client port to proxy redirect same port

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Hello,

 

I'm trying to use TermProxy with some RF scanners from Datalogic, and TelnetCE.

We have this configuration :

Scanner1: hostip:8461

Scanner2: hostip:8462

Scanner3: hostip:8463

 

And so on ...

 

We need TermProxy to redirect the connection to the exact same port, because each port is dedicated for each scanner.

 

I have configured TermProxy with this: connect xx.xxx.x.xxx:8461-8488, but it attribute ports randomly and it causes conflict with scanners connections

 

Which configuration do I need to set with TermProxy to tell it to use same port as the client one ?

Telnet making strange characters / Numerical Keys on M3 Orange keyboard making incorrect symbols / generating wrong value / USB Scanners return shifted characters

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Environment(s):

  • TelnetCE 7.x and later
  • LXE Thor
  • M3 Orange with 27-Key keyboard
  • Pidion HM40 Windows Mobile (WM) 6.5 with Wavelink Industrial Browser (WIB) version 7.03.02
  • USB Scanners
    • Datalogic - USB Scanner - D230STD
    • Motorola - USB scanner - LS3408

    • Intermec - USB scanner - SR61

    • Motorola - USB Scanner - DS9808

 

Problem/Issue:

  • LXE THOR only showing first digit of a barcode
  • Numerical keys on the M3 Orange keypad are not making the correct character. For example, I press key '4' and it generates '$'.
  • Strange Characters appearing in Wavelink Telnet Emulation client (TelnetCE)
  • Pidion HM40 WM 6.5 w/ WIB vers. 7.03.02 getting characters like "&é"'("
  • USB scanned numbers coming in as shifted characters ( o 1=!, 2=", 3=£, 4=$, 5=%, 6=^, 7=&, 8=*, 9=( and 0=)
    • If Sticky keys doesn't work for the USB device issues, then try also Enabling "Use Scanner as a Keyboard Wedge"

 

Resolution:

Turning off 'Sticky Keys' in the Emulation Parameters resolves the issue.

1. Open the Telnet Configuration Utility

2. Open Emulation Parameters

EmulationParameters_button.png

 

3. Open to Emulation > Keyboard > Sticky Keys

 

1.png

4. Click Save to save the settings

5. Send the configuration to the device

6. Restart Telnet on the device.


A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation / ERROR: The system cannot find the file specified

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A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation

 

 

Environment:

  • Windows XP / 2000 / Windows Vista / Windows 7
  • Telnet Client (activesync.JPG)
  • Enabler Client (activesync.JPG)
  • Velocity Client (activesync.JPG)
  • Studio Client (activesync.JPG)

 

Problem/Issue:

When installing the activesync activesync.JPG download of the Telnet Client, Enabler Client, Velocity Client, or Studio Client, I receive the following error message "A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation".

 

Error_RAPI_DLL.JPG

 

Another error is plainer, but still corrected by the same solution. When you press 'Application and Config', you receive an error 'ERROR: The system cannot find the file specified'

 

cannot_find _file.jpg

 

Cause:

  • For Vista / Windows 7: Windows Mobile Device Center is not installed on your machine
  • For XP/2000: Microsoft ActiveSync is not installed on the machine

 

Resolution:

Download Active Sync from Microsoft Site:

http://www.microsoft.com/en-gb/download/details.aspx?id=15

 

32-bit Download Mobile Device Center from Microsoft site:

http://www.microsoft.com/en-gb/download/details.aspx?id=14

 

64-bit Download Mobile Device Center from Microsoft site:

http://www.microsoft.com/en-gb/download/details.aspx?id=3182

Terminal Emulation Frequently Asked Questions

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Terminal Emulation

Wavelink Terminal Emulation (TE) is the industry leading emulation client and is in use on more than 4 million mobile devices worldwide, including many of the largest retailers in the world. Wavelink TE is the most comprehensive solution for accessing, managing and maintaining connections to applications resident on host systems using popular emulation types that include 5250, 3270, VT and HP emulation. Where other terminal emulators only support some of today’s input types, only Wavelink TE supports virtually all data types. Wavelink TE’s tight integration with mobile computers provides the ability to accept data from the keyboard, barcode scanner, voice inputs, RFID reader, and magnetic stripe reader or touch screen.

 

Wavelink Terminal Emulation software features the broadest range of supported devices across all major AIDC mobile device vendors and OS platforms. As an agnostic solution, Wavelink TE family of clients supports Windows based, Android, iOS and DOS/legacy devices, and preserves existing infrastructure investment, while providing an easy migration path to newer devices and technologies.

 

Wavelink TE helps your system and people work smarter by providing intelligent data collection and communications functions. Prevent errors and inefficiencies caused by incorrect data entry or scans, take advantage of easy on-screen navigation, and maximize the uptime of your workforce by avoiding dropped connections, directed messages and error notices.

 

Wavelink Emulation License Server (Optional):

The Wavelink Emulation License server makes it easy to distribute and keep track of licenses across a large number of hand held devices by centralizing this function in an easy-to-use application. To download select "Emulation License Server" from the Wavelink Product Downloads menu.

 

Wavelink ConnectPro Server (Optional):

The ConnectPro Server allows you to avoid dropped connections and automatically reconnect by acting as an intermediary connection server between the client device and the host application server. To download select "Emulation ConnectPro Server" from the Wavelink Product Downloads menu.

Terminal Emulation:

 

 

 

Additional Software:

 

How to export your Telnet configuration settings (how to make a .wltna file)

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How to export your Telnet configuration settings (how to make a .wltna file)

 

wavelink video.jpg

 

What is a .wltna file?

 

The .wltna file contains a snapshot of the current settings configuration of your Wavelink Telnet

 

How to generate a .wltna file?

 

  1. Open your Wavelink Telnet configuration tool
  2. Click the 'Import/Export Settings' button
    importexport.png
  3. Select 'Export (save) all the current settings to a file'
    importexport_all.png

Wavelink Industrial Browser (WIB) viewing / visual issues / web page appears incorrectly / javascript error when using WIB / Problems with SAP ITS Mobile

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Wavelink Industrial Browser (WIB) viewing / visual issues


Environment:

Wavelink Industrial Browser 7.0.x - 7.3.x

TelnetCE 7.0.x - 7.3.x running WEB Emulation

 

NOTE: TelnetCE connect to a host via WEB Emulation is the same as using 'Wavelink Industrial Browser'. Different ways of saying the same thing.

 

IMPORTANT TROUBLESHOOTING QUESTION:

Does the application appear / function correctly when you use the Pocket IE on your device?

  • If NO, then this is not a Wavelink related issue.
    WIB is built on top of Pocket IE. If it doesn't work in Pocket IE, then it will not work in Wavelink Industrial Browser (WIB). The next step should be to work together with your application / server development team to discover why Pocket IE is having issues. Once those issues are resolved, then the issues will likely be resolved within WIB.

  • If YES, then keep reading (specifically check out the WEB Engine Type section)



Problem/Issue:

  • Pocket Internet Explorer (Pocket IE) works correctly, but the same page appears incorrectly when using Wavelink Industrial Browser (WIB)
  • Wavelink Industrial Browser (WIB) doesn't look and/or work the same as connecting to the host using Pocket Internet Explorer
  • WIB receives a javascript error when connecting to the Emulation session
  • My web page appears incorrect / wrong when using WIB
  • Visual / viewing issues / problems with SAP ITS Mobile application
  • WIB consumes memory continuously with WEB Engine Type set to Enhanced (default)

 

Resolution:

  • WEB Alternate Browser Support (Windows Mobile Devices Only)
  • WEB Engine Type
  • WEB User Agent

 

WEB Alternate Browser

  • If it is a device running Windows Mobile, then set WEB Alternate Browser Support to 'Enabled'
    • This setting will attempt to use an alternate browser engine, if one is available on the device.  Currently, only Windows Mobile 6.x devices may have this support, where the build-in Internet Explorer may use a different browser engine than Wavelink uses.

      WEB_AlternateBrowser.PNG

WEB Engine Type

    • The "Enhanced" engine is required to support several features.  These include:
      • Host Profile proxy settings (Internet Explorer values are used)
      • Host Profile Access List
      • Disable compression
      • Disable cookies
      • Local error messages
      • HTTP version (Internet Explorer values are used)
      • User Agent  (Internet Explorer values are used)
      • Inserting text into the web page
    • However, in some situations, the enhanced engine may cause web pages to load slowly or incorrectly.  If you are having difficulties accessing a web site, selecting the "Standard" engine type may help.
      NOTE: If your Website or Web Application works correctly in Pocket IE, but does not work in default Wavelink Industrial Browser (WIB) then you should definitely try switching the WEB Engine Type to Standard

      WEB_EngineType.PNG

WEB User Agent

    • This setting allows you to specify the "User-Agent" value that is included with the HTTP header information sent by the device.  This value is used by the Web Server to determine what type of browser is being run by the device.  Changing this option allows the Web Server to uniquely identify devices running Wavelink WEB emulation.
    • If no value is specified, the User Agent value will be the value that Internet Explorer or Pocket Internet Explorer would use on that device.  The typical default values are listed below.
      • Pocket PC 2003 and Windows Mobile 5:
        •     Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320)
      • Windows CE .NET:
        •     Mozilla/4.0 (compatible; MSIE 6.0; Windows CE)


    • WEB_UserAgent.PNG
      • For CE Devices, try using the following:
        • Mozilla/4.0 (compatible; MSIE 6.0; Windows CE)
      • For Windows Mobile devices, try using:
        • Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC; 240x320)
      • Other WEB User Agents that have fixed issues:
        • Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB7.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/1; MS-RTC EA 2; MALC)

How to disable free cursor

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Problem/Issue:

I do not know how to disable free cursor mode

 

Resolution:

Disabling the pen/mouse cursor movement feature in emulation parameters will restrict the cursor from being placed anywhere on screen. This achieves the functionality desired when disabling free cursor mode.                   

disable_touchscreen.PNG

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